FAQ
What are your hours? Where is your design studio located? Are you open to the public? What are your fees? What types of payment methods do you accept? What makes you different from your competition? Do you offer gift cards? How long does it take to receive my merchandise? Do you work with subcontractors or do I need to find my own? Can you help my builder and I choose the right interior & exterior products and colors so everything coordinates well?
What are your hours? M-F 9am-5pm Back To Top
Where is your design studio located? 12771 Westlinks Dr. Unit 3 Fort Myers, FL 33913 Click Here for Map Back To Top
Are you open to the public? Yes. Select merchandise is available for sale on our showroom floor. However, we offer hundreds of catalogs and samples for you to choose from allowing you to customize the look of your furniture, floors, walls, closets, bedding, ceilings, countertops, cabinets, windows, and much more. Back To Top
What are your fees? Our merchandise is sold at competitive retail prices and includes all design services. We require a 50% deposit up front to order your merchandise and the remaining 50% is collected upon delivery. Delivery is free within a 50 mile radius. Hourly design fees only apply if you choose not to purchase merchandise from us, but would like our professional advice (i.e. color consultation, furniture placement, etc). The fee is $100/hour. A 1-hour consultation is complimentary to all new customers. Back To Top What types of payment methods do you accept? Cash, Check & Credit Cards: Visa, MasterCard, & Discover Back To Top What makes you different from your competition? We make your experience with us personal. We listen carefully and communicate accurately and respectfully. “Good enough” is not enough for us. We go above and beyond to exceed your expectations. Back To Top Do you offer gift cards? Yes. Gift cards are available in any dollar amount and can be purchased at our design studio. Back To Top
How long does it take to receive my merchandise? General Guidelines: Furniture Pieces: 2-4 weeks Upholstery Pieces: 6-10 weeks Custom Window Treatments: 6-12 weeks Privacy Treatments: 2 weeks Wallpaper: 1 week Flooring: 2-4 weeks Paint or Faux Paint: 1-2 weeks Closets: 2-4 weeks Cabinets: 4-12 weeks Countertops: 2-4 weeks Back To Top
Do you work with subcontractors or do I need to find my own? Yes. We have pre-approved licensed subcontractors & installers that we work with and highly recommend. Including: Wallpaper Installers Faux/Mural Painters Flooring Installers (Carpet, Tile, Wood) Painters Electricians Shutter Installers Drapery Installers Blind Installers Closet Installers Cabinet Installers Plumbers Countertop Installers Reupholsters
We set up and coordinate all specifics with them, overseeing every step of your project. Back To Top
Can you help my builder and I choose the right interior & exterior products and colors so everything coordinates well? Yes. We have a design studio complete with samples of many builder products from flooring to lighting to plumbing fixtures. Please call to arrange a meeting. Back To Top